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* Keep your account details private and secure.
* Get someone to explain ‘Conditions of Use’ before signing for online banking.
* Contact the bank immediately you believe a mistake has been made.
* Find out what fees are charged to your account, eg ATM fees.
* Give the bank your correct information.
* Compare costs between Centrelink bill paying and direct debit.
* Find out where to make complaints.
* Sign anything you don’t understand.
* Give anyone your account details.
* Tell anyone your secret password.
* Lend your card to anyone else.
* Open accounts online, unless you know the bank and official website.
* Link to online gambling sites.
* Sign to buy things you can’t afford on cards with high interest rates.
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Funded under the ANTA Adult Literacy National Project by the Commonwealth through the Department of Education, Science and Training
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