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| THINGS TO REMEMBER... | |
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Never store your logon and password together on your computer, or in your email account. |
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Check the demonstrations, or phone your bank for instructions on how to use other online banking services such as budgeting and ordering bank cheques. |
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If you accidentally enter the wrong password or logon, a message saying “invalid logon” will appear. If this happens three times, you will be locked out and unable to access your account. To regain access, you must ring the bank. |
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Most online banking services will charge fees. To find out what they are, type “online banking fees” into the search function at the bank’s website. |
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Always remember to log off when you’ve finished using online banking. |
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Be careful about transferring funds to another person’s account. If you enter the wrong information and submit, you will not be able to retrieve the funds. |
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Always print or write down the lodgement and receipt number of completed online transactions. |
| © Copyright 2003 Commonwealth of Australia | Disclaimer | Acknowledgements |
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Funded under the ANTA Adult Literacy National Project
by the Commonwealth through the Department of Education, Science and
Training
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